LG U+ services brings new value to customers’ lives

Roaming

Convenient Roaming Services at Reasonable Prices

Roaming is undeniably necessary to stay connected while on business abroad. LG U+ has a diverse offering of packages at affordable prices for every budget.

  • Roaming service

    Classification of roaming method

    Classification of roaming method
    VoLTE roaming, LTE data roaming, WCDMA/GSM auto roaming, CDMA auto roaming, Rental roaming
    VoLTE roaming Voice/video call roaming in addition to data roaming through LTE roaming for the 1st time in the world
    LTE data roaming Much faster data roaming than WCDMA roaming
    WCDMA/GSM auto roaming Voice/SMS/data roaming in 239 countries around the world
    CDMA auto roaming Voice/SMS/MMS roaming in 10 countries including Asia for CDMA phone users
    Rental roaming Anyone who travels to a country where CDMA auto roaming is not supported can still use his/her number by renting a terminal at the Roaming Customer Center.
    • Data + MMS for WCDMA/GSM auto roaming, excluding LV7400
    • Excluding some countries for CDMA auto roaming MMS

    Types and price of roaming services

    • Voice call Service fee is charged for making/receiving of a voice call.
      • Making a call from Korea / 3rd country / local area
      • Receiving a call

      In the Americas, service fee is charged at the time you make a call even if it is not received by the called party.

    • Message Service fee is charged for each origination of SMS or MMS. No fee is charged for termination anywhere in the world.
    • Data KRW 4.55/0.5KB anywhere in the world.
    • Android phones
      • 01 : Open the Status Bar from the
        top of the screen
      • 02 : Data Icon ON
      iPhones
      • 01 : Settings
      • 02 : Cellular
      • 03 : Cellular Data Option
      • 04 : Data Roaming ON
    • Android phones
      • 01 : Open the Status Bar from the
        top of the screen
      • 02 : Data Icon OFF

      Note: If a caution notice for data roaming pops up when you switch on the phone, select OFF for the data roaming service.

      iPhones
      • 01 : Settings
      • 02 : Cellular
      • 03 : Cellular Data Option
      • 04 : Data Roaming OFF

    Cautions for using data roaming

    To prevent excessive fees incurred while in another country, please subscribe to the Smart Roaming Data price plan or block the data service for data roaming.

    Cautions for auto update
    • Auto update of mobile messengers or mail causes your smartphone use data in the background, incurring data roaming fees.
    • If you don’t use the data roaming function to prevent excessive data roaming fees, please subscribe to the data roaming blocking service.
    Cautions for mobile messenger apps
    • Kakao Talk and Kakao Story are data services. Activating these apps incurs data roaming fees. If you deactivate the data roaming service, you cannot use such services.

    Mobile phone & router rental service

    What is a roaming rental service for domestic phones?
    Roaming rental service for domestic phones is the cell phone rental service for foreigners, overseas Koreans, International students and business men who are visiting Korea without having to pay a separate registration fees or going hrough the membership process.
    How to rent
    1. Visit LG U+ Rental Service counter.
    2. Fill out the application form. (Present passport and credit card(deposit))
    3. Pick up the handset.
    4. Before you leave Korea, return the handset to the LG U+ rental service and pay the daily rental and call charges.
      - Daily rental and call charges may be paid in cash or by credit card when returning the handset.
  • Center location

      • - Terminal 1

        IncheonAirport Terminal 1
        3rd Floor departure Place
        3rdt Floor departure Place
        Incheon International Airport Roaming Center return LG U+Between Gate G -H
        Services provided Information on auto-roaming
        Rental/return cell phone, Wi-Fi Router
        Operating hours 06:00~22:00 (Open 365 days)
        • Between Gate G-H
        IncheonAirport Terminal 1
        1st Floor Entry Place
        1st Floor Entry Place
        Incheon International Airport Roaming Center Information for rent
        • Between Gate 6 -7
        • Between Gate 10 -11
        Services provided Information on auto-roaming
        Rental/return cell phone, Wi-Fi Router
        Operating hours 24 Hours (Open 365 days)
        • Between Gate 6-7
        06:00 ~ 22:00 (Open 365 days)
        • Between Gate 10-11

      • - Terminal 2

        IncheonAirport Terminal 2
        3rd Floor departure Place
        3rdt Floor departure Place
        3rdt Floor departure Place
        Services
        provided        		 Information on auto-roaming
        Rental/return cell phone, Wi-Fi Router
        Operating hours 06:00~22:00 (Open 365 days)
        • Between Gate D-E Behind the main escalator
        07:00 ~ 21:00 (Open 365 days)
        • Between Gate 251-252 in the Duty free area
        IncheonAirport Terminal 2
        1st Floor Entry Place
        1st Floor Entry Place
        1st Floor Entry Place
        • Between Gate 4 - 5
        Services provided Information on auto-roaming
        Rental/return cell phone, Wi-Fi Router
        Operating hours 24 Hours (Open 365 days)
        • Between Gate 4-5

      • Rental/Return

        Gimpo Airport Rental/Return map
        • Tel : 02-3416-7010
        • Location :
          • In front of Gate 1 on the 1st floor of the International Airline Building
        • Services provided :
          • rental roaming, handset return, rental of local phone, information on auto-roaming
        • Operating hours: 06:30 ~ 23:00 (365 days)

      • Rental

        Gimhae Airport Rental map
        • Tel : 02-3416-7010
        • Location :
          • In front of the Feeding Room on the 3rd floor of the International Airlines Building
        • Services provided : rental roaming, information on auto-roaming
        • Operating hours: 06:00 ~ 22:00 (365 days)

      • Return

        Gimhae Airport Return map
        • Tel : 02-3416-7010
        • Location :
          • Between doors 2~3 on the 1st floor of the International Airlines building
        • Services provided :
          • handset return, rental roaming, information on auto-roaming
        • Operating hours: 24 hours (365 days)